POLICY AND FEE INFORMATION
POLICIES
Appointments & Cancellations
In order to provide the highest standard of care and be accessible to our clients, we limit the number of clients we work with at a time and operate through routinely scheduled appointment slots. These slot frequencies are typically scheduled weekly and, very occasionally, bi-weekly.
All clients are required to give 48 hours' notice for canceling appointments regardless of reason for needing to cancel. For late cancellations, clients are responsible for payment of session fee. Should frequency of cancellations become common, a stricter cancellation policy will be discussed.
This policy promotes effectiveness in your therapy, ensures your therapist is accessible, and is fair to those on our wait list, as we only take on a certain number of clients at a given time.
Confidentiality
All information shared with your Therapist will be kept confidential unless you authorize, in writing, our release of your information to specified parties for specified reasons. The exceptions to this, where we have duty to report as specified by Virginia law are:
Cases of imminent threat to self or other
Cases of suspected neglect and/or abuse of minor by a parent, guardian, custodian, or caretaker
Cases of suspected neglect and/or abuse of elder by their caretaker.
You can read our full Privacy Policy here.
Crisis
This practice is not able to provide crisis services at this time. If you are faced with an emergency, please call 911, 988, or go to your nearest emergency room.
You may also use one of the following contact numbers to obtain emergency mental health services in the greater Richmond area.
Richmond Behavioral Health Authority - 804-819-4100
Henrico County Mental Health - 804-727-8484
Hanover County Community Services Board - 804-365-4200
Chesterfield County Emergency Services - 804-748-6356
24/7 Suicide Prevention Hotline - 1-800-273-8255
Good Faith Estimate
Effective January 1, 2022, a ruling went into effect called the "No Surprises Act" which requires practitioners to provider a "Good Faith Estimate" to individuals who are uninsured or utilize self-pay only. This only applies if you choose to not utilize any out-of-network benefits. Please click here to learn more.
SESSIONS
Our first few sessions will be spent getting to know one another, discussing what’s led you to therapy, learning what is important to you, and allowing space to ask questions.
We will also establish your designated day and time to meet, and how often. Sessions are a combination of conversation and intervention as we talk about the events in your life (both currently and in the past) to uncover patterns, false beliefs, and various other ways of being that serve you well sometimes and other times not so much. We'll talk a lot about emotions, thoughts, feelings, reactions, and the various things that may trigger you. We'll offer you tools for you to use in your day-to-day life. The goal is always to help you remain self-supporting present.
Most of all, we will hold space for you to practice being who you already are, making it easy for your future self to emerge.
FEES
LPC Rates:
Initial Intake Appointment (60 minutes): 175.00
Individual Therapy Session (53 minutes): 140.00
Resident-in-Counseling Rates:
Initial Intake Appointment (60 minutes): 145.00
Individual Therapy Session (53 minutes): 110.00
Counseling Student Intern Rates:
Initial Intake Appointment (60 minutes): 85.00
Individual Therapy Session (53 minutes): 60.00
We also offer a special student rate for a select number of students with an active student ID. Please ask about current availability.
INSURANCE
We do not accept health insurance. We are not in-network with any insurance companies, and this includes Medicare and Medicaid. Payment is due the day of services rendered and will be paid electronically.
We understand that therapy is both an emotional and financial commitment. While we currently do not accept insurance, we can provide receipts, or "superbills" that can be submitted to insurance for reimbursement and are happy to assist in that process.
For organized record keeping, your payment receipts are available for you at any time within your private client account. These are great come tax time since medical costs are often tax-deductible.